{"xsrfToken":"1c2b2baba5ad9f54eff9228246499f136d3a9112_lout","branding":{"id":"3","key":"tnt","name":"TOPP-N Support Request","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/3","theme":{"headerBGColor":"#1e405c","headerLinkColor":"#ffffff","headerLinkHoverColor":"#305b80","headerLinkHoverBGColor":"#305b80","headerBadgeColor":"#305b80"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5799817a-eb0b-49c0-bd12-0d2bdc880454/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1OGNjZjkyYS0zYjQ5LTQ5Y2YtYjQ5MC1lNGZmZTFhNThhYzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU3OTk4MTdhLWViMGItNDljMC1iZDEyLTBkMmJkYzg4MDQ1NCI6WyJyZWFkIl19LCJleHAiOjE3NDQ2ODQzOTcsIm5iZiI6MTc0NDY4Mzc5N30.n5gPW58rUUSzLYPIKc3U19r-USUjNDC_g0eAwxxhL3Y&client=58ccf92a-3b49-49cf-b490-e4ffe1a58ac4&mode=fit","logoId":"5799817a-eb0b-49c0-bd12-0d2bdc880454","isLogoAvailable":true,"helpCenterTitle":"Welcome to the MOSO Help Center","sharedPortalName":"MOSO Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the MOSO Help Center","sharedPortalName":"MOSO Help Center","localeDisplayName":"English (United States)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4460a6","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/28497997-6651-4b82-8e3c-9fe5cc9d50d7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1OGNjZjkyYS0zYjQ5LTQ5Y2YtYjQ5MC1lNGZmZTFhNThhYzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI4NDk3OTk3LTY2NTEtNGI4Mi04ZTNjLTlmZTVjYzlkNTBkNyI6WyJyZWFkIl19LCJleHAiOjE3NDQ2ODQzOTcsIm5iZiI6MTc0NDY4Mzc5N30.TArg0nmDOfPbAWo6WN81SHjqNgml_q-bxHXbCLe9uiQ&client=58ccf92a-3b49-49cf-b490-e4ffe1a58ac4&height=300&mode=fit","bannerMediaApiFileId":"28497997-6651-4b82-8e3c-9fe5cc9d50d7","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"tnt","projectId":10015,"serviceDeskId":3,"name":"TOPP-N Support Request","description":"<p>Welcome!<br> We are here to assist you with any issues or questions related to the TOPP-N application. Please provide details about your request below, and our support team will get back to you as soon as possible.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"32","name":"Bug","descriptionHtml":"<p>Remember to include your role, whether you are on the web or app, or if you have an Android or iPhone. Please include pictures as well.</p>","callToAction":"Bug","introHtml":"<p>Report errors that occur when using TOPP-N</p>","icon":10549,"iconUrl":"https://mosoas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[7],"key":""},{"id":"33","name":"Improvements","descriptionHtml":"<p>Remember to include your role, whether you are on the web or app. Feel free to include pictures as well.</p>","callToAction":"Improvements","introHtml":"<p>Submit suggestions for improvements in TOPP-N</p>","icon":10539,"iconUrl":"https://mosoas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[7],"key":""},{"id":"35","name":"Technical Support","descriptionHtml":"<p>To help us resolve your request more efficiently, kindly include your;<br> Full name, <br> Role (e.g., teacher, student, administrator) and <br> And your organization.</p>","callToAction":"Technical Support","introHtml":"<p>If you are experiencing technical difficulties while using TOPP-N, please describe the issue in detail.</p>","icon":10469,"iconUrl":"https://mosoas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[7],"key":""},{"id":"31","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10531,"iconUrl":"https://mosoas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10531","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[35,32,33]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"30358fa0-c466-35f7-8134-4e05b47318db","appLinkName":"System Confluence","appLinkUrl":"https://mosoas.atlassian.net/wiki","spaceKey":"TNT","spaceName":"TOPP-N Testfase","spaceUrl":"https://mosoas.atlassian.net/wiki/spaces/TNT","isServer":false},"labels":[],"projectKey":"TNT","serviceDeskId":3,"kbLinkDomainURLs":["https://mosoas.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TNT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Norwegian (Norway)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1OGNjZjkyYS0zYjQ5LTQ5Y2YtYjQ5MC1lNGZmZTFhNThhYzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ2ODQ5OTcsIm5iZiI6MTc0NDY4Mzc5N30.LlORgLODftAwmsm2f-frK3DXhsJu9SLI1ggjGkgtCMU","targetCollection":"upload-project-10015","endpointUrl":"https://api.media.atlassian.com","clientId":"58ccf92a-3b49-49cf-b490-e4ffe1a58ac4","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":32,"projectId":10015,"form":{"name":"Bug","descriptionHtml":"<p>Remember to include your role, whether you are on the web or app, or if you have an Android or iPhone. Please include pictures as well.</p>","callToAction":"Bug","intro":"<p>Report errors that occur when using TOPP-N</p>","instructions":"<p>Remember to include your role, whether you are on the web or app, or if you have an Android or iPhone. Please include pictures as well.</p>","icon":10549,"iconUrl":"https://mosoas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/32","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/32","calendarParams":{"firstDay":0,"date":"2025-04-15T04:23:17+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"30358fa0-c466-35f7-8134-4e05b47318db","appLinkName":"System Confluence","appLinkUrl":"https://mosoas.atlassian.net/wiki","spaceKey":"TNT","spaceName":"TOPP-N Testfase","spaceUrl":"https://mosoas.atlassian.net/wiki/spaces/TNT","isServer":false},"labels":[],"projectKey":"TNT","serviceDeskId":3,"kbLinkDomainURLs":["https://mosoas.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1OGNjZjkyYS0zYjQ5LTQ5Y2YtYjQ5MC1lNGZmZTFhNThhYzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ2ODQ5OTcsIm5iZiI6MTc0NDY4Mzc5N30.LlORgLODftAwmsm2f-frK3DXhsJu9SLI1ggjGkgtCMU","targetCollection":"upload-project-10015","endpointUrl":"https://api.media.atlassian.com","clientId":"58ccf92a-3b49-49cf-b490-e4ffe1a58ac4","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mosoas","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1c2b2baba5ad9f54eff9228246499f136d3a9112_lout","baseUrl":"https://mosoas.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mosoas.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"58ccf92a-3b49-49cf-b490-e4ffe1a58ac4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"70fe96b0bafb4428be571c3799c48ee1","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}